Refund policy
At Super Supreme Spices, we take great care in delivering quality food products to your doorstep. Since our products are consumable and perishable in nature, we do not offer refunds or accept returns once the products are delivered.
However, in the unlikely event that you are not satisfied with the product or service received, we are here to help. We may resend the product under the following conditions:
-
The concern must be genuine, clearly reported, and supported with proper evidence (such as images or videos of the product).
-
The issue must be reported within 24β48 hours of delivery.
-
After a thorough investigation, if the concern is found valid, the company may decide to resend the product.
-
The decision to resend the product lies solely with Super Supreme Spices and will be handled on a case-by-case basis.
-
If approved, the replacement product will be shipped within 7 working days from the date of confirmation.
Thank you for understanding and supporting our commitment to quality and customer satisfaction.